365juan Terms and Conditions – Know Your Rights and Responsibilities

1. Eligibility and Age Requirements

To open and use a 365juan account, you must meet all of the following requirements at the time of registration and throughout the life of your account:

• You are at least 18 years of age.
• You are a natural person capable of entering into a legally binding contract under the laws of the Philippines.
• You are not accessing365juan from a jurisdiction where online gaming is prohibited.
• You are not a current employee, contractor, or immediate family member of a365juan employee in a role that could create a conflict of interest.
• You have not previously been excluded or suspended from 365juan or any related platform.

365juan may request age verification documentation at any point during the registration process or before processing a withdrawal. Acceptable documents include a valid government-issued ID with date of birth. Failure to provide satisfactory documentation within the requested timeframe may result in temporary account restrictions.

2. Account Registration and Security

2.1 One account per player

Each individual is permitted to hold exactly one active 365juan account. Registering multiple accounts, whether using different names, email addresses, or payment methods, is a breach of these Terms. If duplicate accounts are identified, 365juan reserves the right to suspend all associated accounts and review any balances or pending transactions.

2.2 Accurate information

You are required to provide accurate, current, and complete information when registering at 365juan. This includes your legal name, date of birth, address, and contact details. Using fictitious information, another person's details, or deliberately misleading information constitutes a material breach of these Terms and will result in immediate account suspension.

2.3 Account security is your responsibility

Your 365juan login credentials – username, password, and any secondary authentication method – are your responsibility. Do not share them with anyone. 365juan will never contact you asking for your password. If you suspect your account has been accessed without your authorisation, contact the365juan support team immediately and change your credentials. 365juan is not liable for losses resulting from unauthorised account access caused by your failure to maintain credential security.

2.4 Account verification (KYC)

365juan may require Know Your Customer (KYC) verification before processing withdrawals or when account activity triggers a review. You may be asked to submit a valid government-issued ID, proof of address, and proof of the payment method used for deposits. KYC documentation submitted to 365juan is handled in accordance with the Privacy Policy.

3. Deposits and Withdrawals

3.1 Accepted payment methods

365juan accepts deposits and processes withdrawals through the following Philippine payment channels: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO/BPI/UnionBank online banking, and eligible Visa/Mastercard bank cards. All account balances are maintained in Philippine pesos (PHP). 365juan does not accept cryptocurrency, foreign bank transfers not denominated in PHP, or any third-party payment services not listed in the cashier.

3.2 Third-party payments are not permitted

You may only deposit to your 365juan account from payment accounts registered in your own legal name. Deposits received from third-party accounts will be returned and the associated365juan account may be suspended pending investigation. Withdrawals will only be issued to payment accounts that match your verified365juan account name.

3.3 Minimum and maximum limits

Minimum deposit and withdrawal amounts, as well as processing time estimates for each payment method, are displayed in the 365juan cashier section of your account. These limits may change from time to time. Always verify the current limits displayed in the cashier before initiating a transaction.

3.4 Withdrawal processing

Withdrawals at 365juan are processed subject to completion of any applicable KYC review and confirmation that no active bonus wagering requirements apply to the balance being withdrawn. 365juan aims to process approved withdrawal requests within the timeframe displayed in the cashier for each payment method. During periods of high volume or for accounts requiring additional verification, processing may take longer.

3.5 Dormant account policy

An account that has had no login activity for 12 consecutive months may be classified as dormant by 365juan. A monthly administrative fee may be applied to dormant account balances in accordance with the schedule disclosed in the cashier. Players are encouraged to log in periodically or to withdraw their balance if they do not intend to continue using the platform.

4. Betting Rules and Game Conduct

4.1 Bets are final once confirmed

Once you have confirmed a bet or game stake at 365juan, it cannot be cancelled or amended unless365juan explicitly provides a cash-out or bet-editing feature for that specific market at that point in time. Review all bet slip details, including odds and stake amount, before confirming any transaction at 365juan.

4.2 Palpable errors

If 365juan publishes an odds price or game condition that is clearly incorrect due to a system error or human error – for example, a price that is obviously inconsistent with all other market prices for that event – 365juan reserves the right to void or reprice the affected bets regardless of whether they have been confirmed. Where possible, you will be notified before any correction is applied.

4.3 Event cancellation and postponement

If a sporting event on the365juan betting board is cancelled, abandoned, or postponed and does not resume within the applicable settlement window, affected bets will be voided and stakes returned. The specific conditions for each sport and market type are defined in the individual game rules available in the 365juan betting help section.

4.4 Prohibited conduct

The following conduct is strictly prohibited at 365juan and constitutes a material breach of these Terms:

• Using automated software, bots, or scripts to place bets or play games.
• Coluding with other players to manipulate game outcomes.
• Exploiting software errors or unintended system behaviour for financial gain.
• Placing bets with the benefit of insider information about an event's outcome.
• Any form of money laundering or use of the platform for illegal financial activity.
• Creating or using accounts to exploit bonus offers in a manner inconsistent with their stated conditions.

5. Bonuses and Promotions

365juan may offer bonuses, free bets, cashback offers, and other promotional incentives to registered players from time to time. Each promotion is governed by its own specific terms which are published alongside the offer. The following general rules apply to all 365juan bonuses unless a specific promotion's terms state otherwise:

• Bonus funds are subject to wagering requirements before they can be withdrawn. The specific multiplier and qualifying game types will be stated in the promotion terms.
• Bonuses are issued in PHP and can only be used on eligible games and markets as specified in the promotion.
• Each bonus offer may only be claimed once per eligible account unless stated otherwise.
• 365juan reserves the right to withdraw a bonus offer, modify its terms, or require the return of bonus funds if there is evidence of abuse, including the use of multiple accounts to claim a single offer.
• Bonus funds that have not met the stated wagering requirements cannot be withdrawn. If a withdrawal is requested before wagering is complete, bonus funds and associated winings may be forfeited.
• Bonuses expire on the date stated in their specific terms. Expired bonus funds are removed from the account balance automatically.

6. Responsible Gaming

365juan is committed to responsible gaming. The platform is strictly for adults aged 18 and above, and 365juan maintains tools help players stay in control of their gaming activity. The following tools are available to all registered365juan account holders:

• Deposit limits – set daily, weekly, or monthly limits on how much you can fund your account.
• Session time reminders – configure alerts that notify you when you have been playing for a set duration.
• Cooling-off periods – temporarily restrict your account access for a defined number of days.
• Self-exclusion – permanently close your account if you wish to stop playing at365juan entirely.

These tools take effect immediately or within the timeframe stated in your account settings. Once self-exclusion is applied at 365juan, it cannot be reversed during the exclusion period. 365juan also participates in cross-platform responsible gaming initiatives where applicable under Philippine law.

7. Privacy and Data Use

The collection, storage, and use of your personal data by 365juan is governed by the 365juan Privacy Policy, which is incorporated into these Terms by reference. By registering at 365juan, you acknowledge that you have read and understood the Privacy Policy.

In summary, 365juan collects personal data necessary to operate your account, process payments, fulfil legal obligations, and protect the integrity of the platform. Your data is not sold to third parties. 365juan may share data with payment processors, KYC verification providers, and regulatory bodies as required by law. For full details of how your data is handled, refer to the Privacy Policy available in the footer of this site.

8. Suspension and Termination

8.1 Account suspension by 365juan

365juan reserves the right to suspend or restrict any account without prior notice where there are reasonable grounds to believe that:

• The account holder has breached any section of these Terms.
• The account is involved in fraudulent, abusive, or suspicious activity.
• There is an outstanding KYC verification requirement that the account holder has not fulfilled.
• A chargeback or payment dispute has been initiated by the account holder or their payment provider.
• The account holder has provided false registration information.

8.2 Voluntary account closure

You may request to close your 365juan account at any time by contacting the support team. Before closure, any remaining eligible balance will be processed for withdrawal to your verified payment method. Accounts subject to active bonus wagering requirements or open KYC reviews may not be closed immediately until those processes are complete.

8.3 Effect of termination

Upon account termination – whether initiated by you or by 365juan – your access to the platform ceases. Ongoing bet settlements will be completed and eligible balances processed according to the applicable withdrawal policy. Terminated accounts cannot be reopened except in cases where 365juan determines that suspension was applied in error.

9. Limitation of Liability

To the maximum extent permitted under Philippine law, 365juan's total liability to any account holder for any claim arising from use of the platform is limited to the value of funds held in that account at the time the claim arises. 365juan is not liable for:

• Losses caused by internet connectivity issues, device failures, or third-party service outages outside 365juan's direct control.
• Losses resulting from a player's failure to maintain account security as described in Section 2.
• Indirect, consequential, or incidental damages of any kind arising from use of the 365juan platform.
• Disruption to services caused by events outside 365juan's reasonable control, including natural disasters, government action, or major infrastructure failures.

Nothing in these Terms excludes or limits 365juan's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable Philippine law.

10. Amendments to These Terms

365juan reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. When material changes are made, registered account holders will be notified via the contact information associated with their account. The revised Terms will be published on this page with an updated effective date.

Continuing to use the 365juan platform after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree with a change, you have the right to close your account before the effective date of the revision by contacting the 365juan support team.

It is your responsibility to check this page periodically. 365juan recommends reviewing the Terms and Conditions at least once per season, or whenever you receive a notification of a change.