We collect only what is needed
365juan collects personal data only to the extent required to operate your account, process payments, and meet legal obligations.
Your data, explained clearly
365juan Privacy Policy – How We Handle Your Personal Data
Your privacy matters to 365juan. This Privacy Policy explains in plain English exactly what personal data the 365juan platform collects from Filipino players, how it is used, how long it is kept, who it is shared with, and what rights you have over it. Reading this takes about ten minutes and saves a lot of guesswork later.
This policy applies to all personal data processed in connection with your 365juan account, whether collected during registration, through your activity on the platform, or through your interactions with the 365juan support team.
Last updated: 1 June 2025 · Effective immediately upon registration
Your data is not sold
365juan does not sell or rent your personal data to third-party marketers. Period.
You have rights over your data
You can request access to, correction of, or deletion of your personal data held by 365juan at any time.
Security measures are in place
365juan applies appropriate technical and organisational measures to protect your personal data from unauthorised access or disclosure.
What this Privacy Policy covers
Privacy at a glance
Six privacy principles that guide how 365juan handles your data
These principles shape every data handling decision at 365juan. They reflect both good practice and the commitment the platform makes to every Filipino player who creates an account.
Data minimisation
365juan collects only the personal data that is genuinely necessary for account operation, payment processing, age verification, and legal compliance. We do not collect data speculatively or for purposes not described in this Privacy Policy.
No data selling
Your personal data is never sold to third parties for marketing or advertising purposes. 365juan shares data with service providers only where necessary for platform operation, and those providers are contractually bound to use it only for specified purposes.
Defined retention periods
365juan keeps your personal data only for as long as it is needed for the purpose it was collected, or as required by law. Account data is not retained indefinitely. Retention periods for each data category are described in the full policy below.
Your data, your rights
Filipino players have the right to access, correct, and in some cases delete or restrict the processing of their personal data held by 365juan. These rights are explained in plain terms in the Your Privacy Rights section below.
Security by design
365juan applies appropriate security measures to protect your data from unauthorised access, disclosure, alteration, and loss. This includes encryption for sensitive data and access controls limiting which staff can view personal account information.
Transparency first
This Privacy Policy is written to be understood by ordinary Filipino players – not just legal specialists. If any section is unclear, contact the 365juan support team at support@365juan.click before registering or continuing to use the platform.
Why privacy matters at 365juan
Your data is part of your relationship with 365juan
A platform you can trust with your information
When you register at 365juan, you share personal information that includes your name, contact details, date of birth, and payment method information. That is a meaningful degree of trust to extend to any online platform. The 365juan Privacy Policy exists to honour that trust by being clear about exactly what happens with every piece of data you share from the moment you create your account.
Many Filipino players are understandably careful about sharing personal information online. That caution is sensible. The data you provide to 365juan goes to one place – the 365juan platform – and is used for the purposes described in this policy. It does not get packaged up and sold to advertisers. It does not get shared with unrelated businesses. The scope is defined and limited.
Data handling and Philippine law
The Philippines has data protection laws that establish rights for individuals whose personal data is processed by organisations. The 365juan Privacy Policy is written to be consistent with these obligations. Your rights as a data subject – including the right to access your data and the right to have inaccurate data corrected – are real and exercisable. The section on Your Privacy Rights below explains how to use them.
1. Data Controller Information
The data controller responsible for your personal data in connection with the 365juan platform is 365juan, operating the website at https://365juan.click. If you have questions about this Privacy Policy or how your data is handled at 365juan, you can contact the data protection team at:
Contact: privacy@365juan.click | support@365juan.click
When you contact 365juan about a privacy matter, please include your registered account email address and a clear description of your request. This helps the 365juan team respond accurately and within a reasonable timeframe.
2. What Personal Data We Collect
365juan collects the following categories of personal data from registered players:
| Category | Data types collected | Required or optional |
|---|---|---|
| Identity data | Full legal name, date of birth, nationality, government ID type and number | Required – for account registration and age/KYC verification |
| Contact data | Email address, mobile number, residential address | Required – for account communication and correspondence |
| Account data | Username, encrypted password, account preferences, communication settings | Required – to operate your 365juan account |
| Financial data | Payment method type, account name on payment method, transaction history in PHP | Required – for deposits and withdrawals |
| Transaction data | Betting history, game session data, win/loss records, bonus usage | Required – for account management and regulatory compliance |
| Technical data | IP address, device type, browser type, operating system, login timestamps | Collected automatically – for security and fraud prevention |
| Usage data | Pages visited on 365juan, features accessed, session duration, click patterns | Collected automatically – to improve platform experience |
| Communication data | Support tickets, chat transcripts, email correspondence with 365juan | Collected when you contact 365juan support |
365juan does not collect or store full payment card numbers. Card payments are processed through the payment provider's secure environment. 365juan only receives confirmation of a successful transaction and the last four digits of a card number for identification purposes.
3. How We Collect Your Data
365juan collects personal data through the following channels:
3.1 Direct collection
You provide data directly to 365juan when you register an account, complete identity verification, make a deposit or withdrawal, contact the support team, or respond to a survey or promotion. This is the primary source of your identity and contact data at 365juan.
3.2 Automated collection
When you use the 365juan platform, technical and usage data is collected automatically. This includes your IP address, device information, session timing, and activity on the site. This data is collected using cookies and similar tracking technologies as described in the Cookies section of this policy.
3.3 Third-party sources
365juan may receive data about you from third-party sources in the following circumstances:
- KYC and identity verification providers who confirm the accuracy of the identity documents you submit.
- Payment processors who confirm transaction status and provide basic payment method verification details.
- Fraud prevention and security services that flag suspicious activity patterns associated with an IP address or device.
Data received from third-party sources at 365juan is used only for the specific purposes described in this policy and is not combined with your personal data for any unrelated commercial purpose.
4. How We Use Your Data
365juan uses your personal data for the following purposes:
- Account operation: creating and managing your 365juan account, verifying your identity and age, processing logins, and maintaining your account preferences.
- Payment processing: handling deposits and withdrawals in PHP, matching payments to your account, and completing KYC checks required before withdrawals.
- Platform delivery: providing access to betting markets, poker tables, card games, and other content available at 365juan.
- Customer support: responding to your support queries, resolving account issues, and handling complaints related to 365juan.
- Security and fraud prevention: detecting and preventing unauthorised account access, fraudulent transactions, and platform abuse at 365juan.
- Legal and regulatory compliance: meeting obligations under Philippine law, including anti-money laundering requirements, age verification, and regulatory reporting.
- Responsible gaming: monitoring account activity to identify potential problem gambling patterns and applying responsible gaming tools when requested or required.
- Platform improvement: analysing aggregated usage data to improve the 365juan platform, fix technical issues, and develop new features.
- Communications: sending transactional communications such as deposit confirmations, withdrawal updates, and account security alerts. Marketing communications are sent only where you have consented.
365juan does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review, except in fraud detection systems where immediate account protection is required.
5. Legal Basis for Processing
Every use of your personal data by 365juan relies on at least one of the following legal bases:
- Contract performance: processing necessary to provide the 365juan service you have registered for, including account operation, payment processing, and bet settlement.
- Legal obligation: processing required by Philippine law, including KYC verification, anti-money laundering checks, and regulatory reporting obligations applicable to online gaming platforms.
- Legitimate interests: processing necessary for 365juan's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the 365juan service. Where legitimate interests are relied upon, 365juan has assessed that these do not override your privacy rights.
- Consent: processing based on your explicit opt-in, primarily for marketing communications. You can withdraw consent for marketing at any time through your account settings or by contacting 365juan support.
6. Who We Share Data With
365juan shares your personal data with the following categories of third parties, strictly for the purposes described:
6.1 Payment processors
To process deposits and withdrawals in PHP, 365juan shares transaction data with payment providers including GCash, Maya, and bank transfer services. These providers receive only the data needed to complete the transaction and are bound by their own privacy policies and applicable financial regulations.
6.2 Identity verification providers
365juan uses third-party KYC and identity verification services to confirm that account holders meet the age and identity requirements before withdrawals are processed. These providers receive the documentation you submit and return a verification result to 365juan.
6.3 Technology and hosting providers
365juan relies on technology infrastructure providers for platform hosting, data storage, and security services. These providers process data on 365juan's behalf under strict data processing agreements that prohibit use of your data for any purpose outside the contracted service.
6.4 Regulatory and law enforcement bodies
365juan may be required by Philippine law to disclose personal data to regulatory authorities, law enforcement agencies, or courts. 365juan will only do so to the extent legally required and will not volunteer personal data beyond what is specifically requested under a valid legal obligation.
6.5 What we do not do
365juan does not sell your personal data. 365juan does not share your personal data with advertising networks, data brokers, or any third party for commercial use unrelated to the operation of the 365juan platform.
7. How Long We Keep Your Data
365juan retains personal data for the following periods, after which it is deleted or anonymised:
- Active account data: retained for as long as your 365juan account is active and for a period after closure as required by law or legitimate business need.
- Financial transaction records: retained for a minimum of five years from the transaction date in accordance with Philippine financial record-keeping requirements applicable to gaming platforms.
- KYC and identity verification documents: retained for a minimum of five years following account closure or the most recent verification check, whichever is later.
- Support communications: retained for three years from the date of the interaction, unless the matter relates to an ongoing dispute or legal proceeding.
- Technical and usage data: typically retained for 24 months from collection, after which it is aggregated and anonymised for analytics purposes.
Retention periods may be extended where 365juan is legally required to retain data for longer, or where data is necessary in connection with an unresolved dispute, investigation, or regulatory review involving your account.
8. Security of Your Data
365juan applies appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and accidental loss. Specific measures include:
- Encryption of data in transit using industry-standard protocols.
- Encrypted storage of sensitive account data, including passwords, which are stored as salted hashes rather than in recoverable form.
- Access controls ensuring that personal data is accessible only to 365juan staff and systems with a legitimate need, subject to defined role-based permissions.
- Regular review of security practices in response to changes in the technical environment and known threat patterns.
- Contractual obligations requiring third-party processors to maintain appropriate security standards for data they handle on behalf of 365juan.
No online platform can guarantee complete security. If you have reason to believe your 365juan account has been compromised, contact the support team immediately at support@365juan.click and change your login credentials without delay.
9. Cookies and Tracking Technologies
365juan uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device that allow 365juan to recognise your browser and store certain information about your preferences and session.
9.1 Essential cookies
These are required for the 365juan platform to function. They manage your login session, maintain security tokens, and enable core features. These cookies cannot be disabled without preventing normal platform use.
9.2 Analytics cookies
365juan uses analytics cookies to understand how players interact with the platform – which pages are visited, how long sessions last, and where players encounter difficulty. This data is used in aggregate to improve the 365juan experience. Analytics data is not used to identify individual players for marketing purposes.
9.3 Managing cookies
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 365juan, but some features may work less smoothly. Blocking essential cookies will prevent normal platform access.
10. Your Privacy Rights
As a registered 365juan player, you have the following rights over your personal data. To exercise any of these rights, contact 365juan at privacy@365juan.click with your registered account email address and a description of your request.
Right to access
You can request a copy of the personal data 365juan holds about you. 365juan will provide this within a reasonable timeframe following identity verification.
Right to correction
If any personal data held by 365juan is inaccurate or incomplete, you can request a correction. Some data, such as your date of birth, can only be corrected through the KYC process.
Right to erasure
In certain circumstances you can request deletion of your personal data. This right is subject to 365juan's legal obligations to retain certain data, particularly financial and identity records required by Philippine law.
Right to restrict processing
You can request that 365juan restricts the processing of your data in certain circumstances, such as while the accuracy of your data is disputed or an objection is being considered.
Right to data portability
Where processing is based on your consent or contract performance and is carried out automatically, you can request your personal data in a structured, commonly used format suitable for transfer.
Right to withdraw consent
Where 365juan processes your data based on consent – primarily for marketing communications – you can withdraw that consent at any time through your account settings or by contacting support.
365juan will respond to privacy rights requests within 30 days. In cases requiring additional time, you will be notified of the reason for delay and an expected completion date.
11. Children's Privacy
The 365juan platform is strictly for adults aged 18 and above. 365juan does not knowingly collect personal data from individuals under 18 years of age. Age verification is a required part of the registration and withdrawal process at 365juan.
If 365juan becomes aware that an account has been created by or for a person under 18, the account will be suspended immediately, all associated personal data will be reviewed, and any deposits will be handled in accordance with the applicable responsible gaming and regulatory requirements.
If you believe a minor has created a 365juan account, contact support@365juan.click immediately with relevant details so the matter can be investigated and resolved promptly.
12. Changes to This Privacy Policy
365juan may update this Privacy Policy from time to time to reflect changes in the platform's data practices, changes in Philippine law, or improvements in how 365juan communicates privacy information to Filipino players.
When material changes are made to this Privacy Policy, registered 365juan account holders will be notified via the email address associated with their account. The updated policy will be published on this page with a revised effective date. Continuing to use the 365juan platform after the effective date of a revised policy constitutes acceptance of the changes.
It is good practice to check this page periodically. 365juan recommends reviewing the Privacy Policy any time you receive a notification of a change, or at minimum once per year to stay informed about how your personal data is handled.
Questions about any part of this Privacy Policy can be directed to privacy@365juan.click. The 365juan team will respond to privacy queries within a reasonable timeframe.
Data you can trust
365juan keeps data handling straightforward for Filipino players
No surprises about how your data is used
One of the most common concerns Filipino players raise about online gaming platforms is not knowing where their personal information ends up. At 365juan, that concern has a clear answer: your data stays within the 365juan platform and is shared only with the specific service providers needed to operate the account you signed up for.
When you deposit via GCash or Maya, the payment provider sees only what is needed to process the transaction. When you submit an ID for KYC, the verification provider checks it and returns a result. When you place a bet at 365juan, your betting history lives within your account. None of this is connected to external advertising systems or third-party data brokers.
Your rights are practical, not theoretical
Privacy rights often sound abstract until you actually need to use them. If you want to know what 365juan holds about you, you can ask and you will get an answer. If something is wrong – an outdated address, a name discrepancy – you can request a correction. If you want to stop receiving marketing emails from 365juan, you can turn that off yourself in your account settings. These are not complicated processes designed to discourage you from exercising your rights; they are straightforward requests that the 365juan team is equipped to handle.
Responsible data, responsible gaming
How 365juan uses data to support responsible gaming
Data as a player protection tool
One of the less obvious but genuinely important uses of data at 365juan is responsible gaming monitoring. Your transaction history, session frequency, and deposit patterns are reviewed as part of 365juan's commitment to identifying players who may be experiencing difficulty managing their gaming activity. This is not surveillance for commercial purposes – it is a player protection mechanism built into how 365juan operates.
If activity on your 365juan account triggers a responsible gaming review, a member of the support team may reach out to check in. This contact is handled with discretion. The data used for this purpose is not shared externally and is not used for any commercial profiling. It exists solely to support the commitment 365juan makes to every Filipino player who uses the platform.
Your voluntary responsible gaming data
When you set a deposit limit, request a cooling-off period, or apply self-exclusion at 365juan, those requests are recorded and acted upon immediately. The data associated with responsible gaming tools – your chosen limits, exclusion periods, and preferences – is treated as sensitive account information and handled with the same security standards as financial data. It is never used in marketing profiling or shared with third parties for commercial purposes.
Register at 365juan – your data is handled with care and transparency
Now that you have read the 365juan Privacy Policy, you know exactly how your personal data is collected, used, and protected. 365juan is built for Filipino players who want a trustworthy platform for basketball betting, poker, Pusoy, esports, and more – all in PHP with local payment options. Register today and start playing with the confidence that comes from understanding exactly how your information is handled. Adults 18+ only. Always play responsibly.